- n United States cartoonist who created a sarcastic comic strip (born in 1929)
News & Articles
- EasyJet Not So Easy After All: Scenes (And Tweets) From A Customer Service Fail
Fast Company Senior Editor Jason Feifer's hard day with easyJet highlights the power of social media, one airline's customer service problems, and how some employees really feel about working there. It's no secret that social media has redefined customer service . Companies now have the ability to measure real-time customer response to products and services and promote their successes. Oh, but ...
Aug. 19, 2013 - Fast Company Magazine