Enjoy your hospital stay? Thank Danny Meyer Hospitals care about patient satisfaction scores because they have a direct impact on Medicare revenue. But how can local hospitals compete against single-bedded facilities elsewhere in the country that resemble hotels more than hospitals? Enter Hospitality Quotient, the consulting arm of Danny Meyer's restaurant group, Union Square Hospitality Group, which includes Union Square Café and ...
Sept. 30, 2013 - Crain's New York Business